Wiki source code of 21.3 Resetting User Passwords
Last modified by Admin User on 2023/06/30 10:27
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1.1 | 1 | == Resetting User Passwords == |
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| 3 | A user’s password can be reset at any time and will always be necessary if the password has become locked. | ||
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| 5 | 1. Navigate to the **Users > Profile** tab. | ||
| 6 | 1. Click the **Search** button to open a **user list** sub window that displays user profiles for selection. Note that the search is limited to 100 users (randomly selected if not refined). | ||
| 7 | 1*. To **refine your search**, enter a partial value in or select one of the following fields: | ||
| 8 | 1**. User Name | ||
| 9 | 1**. User ID | ||
| 10 | 1**. Organisation Level | ||
| 11 | 1**. Active User / Inactive User button | ||
| 12 | 1. Click the **Select** button next to the user name in the user list to load the profile. The user profile will load. | ||
| 13 | 1. Click **Reset Password** at the top of the page to reset the current user password. | ||
| 14 | Depending on the password rule selected in **Organisation Maintenance: Company Settings** this will either: | ||
| 15 | 1*. Generate an eMail to the user containing a **system-generated** password for them to use. PECOS P2P will require them to change this password on first login. | ||
| 16 | 1*. or | ||
| 17 | 1*. Reset the user password to be the same as their **User ID**. | ||
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| 19 | === Locked Passwords === | ||
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| 21 | A user profile will become locked after a number of false attempts: three is the default but this may be overridden by the ‘//False attempts allowed’// **Password Rule** setting in the **Company Settings** screen. | ||
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| 23 | A locked password is unlocked by resetting the user password, as described above. | ||
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| 25 | The User List, returned after a user search in the User Profile screen, indicates if a user profile is locked and tracks the number of times each user has been ‘locked out’. | ||
| 26 | [[image:PECOS Admin.WebHome@Fig 20.8 - User search results list showing lockout information.png||height="90%" width="90%"]] |